When you travel with us, we want to give you a travel experience that lives up to your expectations. In order for us to deliver, we will need some personal information. We know just how important data safety is, so please be assured that we’ll keep you informed.

We will ask you for information such as name and contact information, email address prior to booking. We will also ask for your passport details, dietary requirements and any medical conditions that we need to be aware of to ensure your trip is tailored to your needs, once booked. This information also remains with us after the completion of your trip to enable us to assist you with future travel plans.

We primarily collect your personal data for the following reasons:

• Communication: So that we can contact you via email, mail, telephone, or instant message when you reach out to us or request information.
• Trip Planning: To ensure we can make appropriate arrangements tailored to your needs when planning your trip
• Personalized Recommendations: To share holiday ideas that may be of specific interest to you, based on your previous inquiries and/or bookings.

Safeguarding your personal information

We process and store your personal information securely, and we ensure it is only retained for the period of time that is necessary.

Your rights to your personal information

If you’d like to stop receiving our email marketing, you can email reachus@transcendjourneys.com with your request.

If you would like us to update or erase your personal information, please send an email to reachus@transcendjourneys.com

Changes to our privacy policy

From time to time, we might review our privacy policy and make changes to it. If we do this, we’ll always highlight it on our website and, where appropriate, let you know by email.